Bitget FAQ
This page compiles common questions about Bitget on account and security, identity verification, crypto deposits and withdrawals, spot, TradFi and futures trading. Fees, limits and supported regions change with official rules; please refer to the Bitget Help Center and what the app shows.
Forex and contracts for difference (CFDs) are leveraged products and carry a high level of risk. You may lose all of your capital. Nothing on this site is investment advice.
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Open an account via our linkView Bitget detailsAccount & Security
Bitget registration, login, two-factor authentication, funds password, anti-phishing code, withdrawal whitelist and handling a compromised account. Go to this category →
- How do I register a Bitget account through this site's link?
- Which security settings should I set up first after registering with Bitget?
- What is Bitget's anti-phishing code and what is it for?
- What is a withdrawal address whitelist, and should I enable it?
- What should I do if I forget my Bitget login password or cannot use 2FA?
- What should I do if I suspect my Bitget account has been compromised?
- How can I identify a fake Bitget website or app?
Identity Verification (KYC)
The Bitget KYC identity verification process, required documents, review time, reasons for failure and supported regions. Go to this category →
- Why does Bitget require identity verification (KYC)?
- What documents do I need for Bitget identity verification?
- How long does Bitget identity verification usually take?
- What are the common reasons Bitget identity verification fails?
- Can I deposit, trade or withdraw on Bitget without completing KYC?
- In which countries and regions does Bitget not offer its services?
- Can I change my name or document details after Bitget verification?
Crypto Deposits & Withdrawals
Bitget crypto deposits and withdrawals: choosing a network, Memo/Tag, fees, arrival times and what to do if funds do not arrive. Go to this category →
- How do I deposit crypto to Bitget?
- What happens if I choose the wrong network when depositing or withdrawing?
- What is a Memo / Tag? What happens if I leave it out?
- How long does a Bitget deposit take to arrive?
- My deposit shows as sent but has not arrived on Bitget. What should I do?
- Does Bitget charge withdrawal fees? What is the minimum withdrawal amount?
- Why is a Bitget withdrawal reviewed or delayed?
- Can I buy crypto with fiat or P2P and deposit it to Bitget?
Spot Trading
Bitget spot trading: how to place orders, fees, take profit and stop loss, minimum order size and why orders go unfilled. Go to this category →
- What is Bitget spot trading?
- What order types does Bitget spot trading support?
- How are Bitget spot trading fees calculated?
- Why has my limit order not been filled?
- What is the minimum order size for Bitget spot trading?
- How do I transfer assets to my spot account?
- What are the main risks of spot trading?
TradFi
What Bitget TradFi is, how to enable MT5, USDT margin, leverage, forced liquidation and trading hours. Go to this category →
- What is Bitget TradFi?
- How do I open a Bitget TradFi account?
- Which currency is used as margin on Bitget TradFi?
- Can I trade Bitget TradFi on MT5?
- What is the leverage on Bitget TradFi?
- What happens if my Bitget TradFi margin level gets too low?
- What are the trading hours for Bitget TradFi?
- How does Bitget TradFi differ from crypto futures?
Futures Trading
Bitget futures trading: contract types, leverage, cross and isolated margin, funding rates, liquidation and risk warnings. Go to this category →
- What is Bitget futures trading?
- What is the difference between USDT-margined and coin-margined contracts?
- What is the difference between cross margin and isolated margin?
- What is the maximum leverage on Bitget futures?
- What is the funding rate? Do I have to pay it?
- How is forced liquidation triggered on Bitget futures?
- How are Bitget futures trading fees charged?
- What should beginners keep in mind when trading futures?
Information is compiled from official and public sources. Fees, limits, supported regions and rules may change, so please refer to the latest official statements. References: Bitget Help Center Bitget TradFi official guide