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TMGM Deposits & Internal Transfers FAQ

TMGM deposit methods, minimum deposit, arrival times, bank wire, USDT deposits, what to do if a deposit does not arrive, and internal transfer rules.

All 20 questions in this category are available in English. The Chinese version is here.

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Deposits & Internal Transfers

What is the minimum deposit at TMGM?

The minimum deposit varies by deposit method. According to the official deposit page we reviewed, most methods start from USD 100, some start from USD 50, and the RMB channel requires USD 500. Please log in to the client portal and check the minimum for each method on the funds deposit and withdrawal page.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Does TMGM charge a deposit fee?

TMGM officially states that it does not charge deposit fees. Bank wire transfers may also incur intermediary bank fees, which are not charged by TMGM; please confirm the details with your sending bank.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Which deposit methods does TMGM support?

The official pages list bank wire, several instant payment methods, USDT (TRC20/ERC20), a Chinese yuan channel and local-currency payment methods in Southeast Asia, among others. The methods available differ by region and registered entity, so log in to the deposit page in the client portal to see the options currently available to you. For more information, see TMGM account opening and rebates.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

How long does a TMGM deposit take to arrive?

The time varies by method. The official pages show about 1-4 business days for bank wire, instant arrival for most electronic payment methods, and about 0-3 hours for some local payments. You can check the status of a deposit under Reports in the client portal.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

How long does a TMGM bank wire deposit take?

A bank wire usually takes 1-4 business days, depending on your bank and location. International transfers may take longer because of intermediary banks and compliance checks. If you want your funds to arrive faster, consider the instant payment methods the official site provides.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

How do I make a TMGM bank wire deposit?

Log in to the client portal, choose the Bank Wire deposit method, view the beneficiary details for the currency you are sending and complete the transfer. After transferring, go back to the client portal and submit the bank wire deposit request, entering the deposit amount and uploading proof of payment.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

What should I do if my funds do not show in my TMGM account after a deposit?

Not every deposit appears immediately, so first check the processing time for the method you chose. You can check the status of the deposit in the trading report under the Reports tab of the client portal. If it still has not arrived after the expected time, contact the TMGM support team and provide the transaction details.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

My TMGM deposit shows as "instant" but the funds have not arrived. What should I do?

Instant payment methods can occasionally be delayed by payment processor verification or bank security checks. If the funds still have not appeared within 1 hour, contact the TMGM support team and provide your transaction details so that they can investigate.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Are TMGM deposits affected by public holidays?

TMGM deposit services are available 24 hours a day, 7 days a week. Apart from bank wire, other methods are not affected by public holidays. If any deposit or withdrawal channel is affected by a holiday, TMGM publishes a notice in the client portal and the TMGM app.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Can I make a TMGM deposit at the weekend?

Yes. Some deposit methods remain available at weekends. Log in to the client portal to see which methods are currently available.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Can I deposit to TMGM using someone else's account or bank card?

No. TMGM accepts deposits and withdrawals only through payment and receiving accounts in your own name, and does not accept any third-party deposits or withdrawals. The withdrawal methods available are as shown in the client portal.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Can I send USDT to a TMGM deposit address directly from another platform?

The official site requires USDT deposits to be sent from a wallet in your own name opened at an exchange to the deposit address provided by the platform, following the deposit process in the client portal. Using the wrong transfer method may result in a loss of funds.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

What is the minimum TMGM USDT deposit, and which networks are supported?

The official deposit page shows that USDT deposits support the TRC20 and ERC20 networks, with a minimum deposit of USD 50, instant arrival and a fee of 0. The networks and minimum amount actually available are as shown on the deposit page in the client portal.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Can I deposit to TMGM in Chinese yuan?

The official deposit page lists a Chinese yuan (CNY) deposit channel, shown as instant arrival, with a minimum of the equivalent of USD 500 and a fee of 0. Whether this channel is open to your account depends on your region and registered entity, so log in to the client portal to confirm.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

What is a TMGM internal transfer?

An internal transfer lets you move funds between different MT4/MT5 trading accounts under the same client portal (the same registered email). Transfers between different client portals are not possible; to move funds, withdraw first and then deposit again.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

How do I request a TMGM internal transfer?

Log in to the client portal, go to Deposit > Transfer > Internal Transfer, and submit the request as prompted.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Can I make an internal transfer at TMGM while I have open positions?

Yes, but only between different MT4/MT5 trading accounts under the same client portal (the same registered email). Make sure the account you are transferring from has enough available balance.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Can I make an internal transfer at TMGM to an account with a different registered email?

No, even if the name is the same. Internal transfers are supported only between trading accounts under the same client portal (the same registered email). If your accounts belong to different portals, withdraw first and then deposit again.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Can I transfer funds to another TMGM client?

No. Internal transfers can be made only between MT4/MT5 trading accounts in your own name under the same client portal, and cannot be sent to other TMGM clients.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

Can I transfer funds between different TMGM trading accounts?

Yes, using the Internal Transfer function in the client portal, between MT4/MT5 trading accounts in your own name under the same client portal (the same registered email), for example from a Classic account to an Edge account. Transfers between different portals are not possible; withdraw first and then deposit again. For the steps, see How do I request an internal transfer?, and for the rules, see What is an internal transfer?. Whether special accounts such as cent accounts can transfer in or out is as shown on the transfer page in the client portal.

Source: TMGM Southeast Asia site, Simplified Chinese Help Center

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Information is compiled from official and public sources. Fees, limits, supported regions and rules may change, so please refer to the latest official statements.