Question 1

What are the basic requirements to open an IC Markets Global account?

Accepted Answer

Per the Help Centre: applicants must be 18 or older (applications from anyone under 18 are not accepted), provide clear government-issued photo ID and proof of address matching the application; applicants from restricted or OFAC-sanctioned countries are not accepted, and US clients are not accepted. Availability depends on your country and the applicable entity, so confirm with IC before applying.

Question 2

Does IC Markets accept US clients?

Accepted Answer

No. The Help Centre says IC does not accept US clients because US regulation prevents US clients from trading with brokers outside the US.

Question 3

Which countries does IC Markets not accept clients from?

Accepted Answer

The Help Centre does not list specific countries. It says government restrictions and company policy prohibit accounts from restricted and/or OFAC-sanctioned countries. Confirm with IC whether your country is eligible before applying, and check that using the service is legal where you live.

Question 4

What is the minimum deposit to open an IC Markets live account?

Accepted Answer

Official information is inconsistent: the English Help Centre says there is no minimum deposit to open a trading account and the account overview lists $0 for Raw Spread and Standard, while the Chinese Help Centre says in one place that there is none and in another that you can start from as little as USD 200 or equivalent. The newer Raw Pro and Raw Pro+ accounts list minimum deposits of $5,000 and $100,000. Check the limit shown for your chosen funding method in the Client Area.

Question 5

How do I register an individual live account with IC Markets?

Accepted Answer

Click the “Open a Live Account” link on the IC website and complete the application form. Once the accounts team approves it, you receive your trading account and secure Client Area login details and password by email. For help, type your full question into the Help Centre search box or contact support.

Question 6

Does IC Markets offer joint accounts?

Accepted Answer

The Chinese Help Centre says yes: both holders must first open individual accounts, then email support@ic.com to apply, with both parties’ consent. The English Help Centre has no matching entry, so confirm with IC whether it is available for your region before applying.

Question 7

Can I open an IC Markets account in my company’s name?

Accepted Answer

Yes. The Help Centre says corporate accounts are available (the Chinese version says to choose the “Corporate” account type at registration). Under KYC/AML rules the company must submit corporate documents and identification for its directors. See “What documents are required for a corporate account?” for the list.

Question 8

What documents are required for a corporate account?

Accepted Answer

The English Help Centre lists: a copy of the company’s constitution or articles of incorporation, the Certificate of Incorporation, details of directors and shareholders, company proof of address (utility bill or bank statement no older than 3 months), plus identification for each director. The Chinese version lists: articles, company proof of address (within 3 months), photo ID for at least one director, and proof of residence for at least one director no older than 90 days. The two lists differ, so confirm with IC before submitting; documents already provided need not be resubmitted.

Related: How do I register an individual live account with IC Markets? · Can I open an IC Markets account in my company’s name? · Does IC Markets offer joint accounts?

Source: IC Markets Global Help Centre (EN) · IC Markets Global 帮助中心（中文）

Last verified: 2026-11-05

Question 9

What documents does IC Markets require for identity verification (KYC)?

Accepted Answer

IC must verify identity under the Seychelles FSA’s Anti-Money Laundering Act 2020. Individual clients generally need government-issued photo ID and proof of address showing the same name and address as the application. The accepted document types are set out in the AML requirements on the IC website.

Question 10

What are IC Markets’ requirements for photo ID?

Accepted Answer

The ID must be clear and visible and issued by a government agency, with name, signature, expiry date and date of birth legible. IC does not accept applications from anyone under 18.

Question 11

How do I submit my ID documents to IC Markets?

Accepted Answer

Upload them through your Secure Client Area.

Question 12

How long does identity verification take at IC Markets?

Accepted Answer

The English Help Centre says it usually takes a few minutes but can take a couple of hours; the Chinese version says a few minutes, occasionally up to one business day. If you have not heard back by email, use live chat or email accounts@ic.com.

Question 13

Why have my documents not been approved?

Accepted Answer

Documents must meet the AML requirements published on the IC website. If compliance rejects a document you receive an email explaining why (the Chinese version says the accounts team explains the specific requirements by email). Resubmit documents that meet the stated standard.

Question 14

What if I cannot provide the documents requested?

Accepted Answer

The Chinese Help Centre says the application may be declined if you cannot provide the required documents. If it is proof of address that is missing, see the proof-of-address questions for alternatives and confirm with IC first.

Question 15

What are IC Markets’ proof of address requirements?

Accepted Answer

Proof of address must show the same name and address as your application. On validity, the English Help Centre says no older than 6 months (and 180 days when updating an address), while the Chinese version gives 90 days for a company director’s proof of residence. Requirements vary by situation, so follow the official instructions at the time of submission. P.O. boxes are not accepted as a residential address.

Question 16

What if I do not have proof of address in my own name?

Accepted Answer

The English Help Centre says to provide an additional form of primary ID. If the document is in a parent’s or spouse’s name, the Chinese version says you can provide a bank statement showing your residential address or other identity documents. Acceptance is at IC’s discretion, so check with support first.

Question 17

Why does IC Markets not accept P.O. box addresses?

Accepted Answer

The Chinese Help Centre says that under anti-money-laundering (AML) rules a P.O. box is not accepted as a valid residential address; use your real residential address when applying.

Question 18

How do I update my address details with IC Markets?

Accepted Answer

Email support@ic.com from your registered email address, attaching your latest residential proof of address showing your name and new address, no older than 180 days.

Question 19

How do I change my account name, phone number or email address?

Accepted Answer

Email support@ic.com to change details such as account name, phone number or email address. The English Help Centre says you will also need to resubmit 100 points of ID.

Question 20

How long does IC Markets take to approve an account application?

Accepted Answer

The Help Centre says verification usually takes a few minutes but can take a couple of hours. If you have not heard back by email, use live chat or email accounts@ic.com.

Question 21

Why has my IC Markets account not been approved yet?

Accepted Answer

Review usually takes only minutes, occasionally a few hours. If it takes longer and you have no status email, check your spam folder, then contact live chat or email accounts@ic.com. If a document did not meet requirements, you will receive an email explaining why.

IC Markets Account Registration & Verification FAQ

Account Registration & Verification · 21